Privacy Policy

What we collect, why we collect it, and what you can ask us to do with it.

Last updated: [DATE]. Version 1.0.

Before launch: replace every token in square brackets, confirm the list of processors matches the tools actually in use, and have this reviewed alongside the Terms.

1. Who controls your data

More Reach, of 47 Brooks End, Rochdale, OL11 5XX, is the data controller for personal data collected through this website and in the course of providing our services. We are registered with the Information Commissioner's Office under registration number [ICO NUMBER].

For any question about this policy, or to exercise any of the rights below, email contact@morereach.uk.

2. What we collect and why

When you use the contact form

Your name, business name, email address, telephone number if you provide one, and the content of your message. We use this only to reply to your enquiry. Lawful basis: legitimate interests — responding to someone who has contacted us.

When you become a client

Your business details, contact details, logo and brand information, the photographs and information you send us for content production, and a record of the terms you accepted at sign-up. We use this to provide the service you have paid for. Lawful basis: performance of a contract.

Payment information

Payments are handled by our payment provider. We receive confirmation that a payment succeeded or failed, and the status of your subscription. We never see or store your bank or card details.

Website analytics

We use privacy-preserving analytics that do not use cookies and do not track individuals across websites. We can see how many people visited a page. We cannot see who they are.

3. Cookies

This website does not set any non-essential cookies, which is why you are not being asked to accept any.

4. Who we share it with

We use the following processors, each under a data processing agreement:

  • [HOSTING PROVIDER] — website hosting
  • [FORM PROVIDER] — contact form delivery
  • [PAYMENT PROVIDER] — subscription payments
  • [SCHEDULING TOOL] — content approval and publishing
  • [EMAIL PROVIDER] — email
  • [FILE STORAGE] — storage of the materials you send us

We do not sell your data. We do not share it for advertising.

5. How long we keep it

  • Contact form enquiries: [12] months from your last message.
  • Client records, project files and finished content: for the life of your subscription and [24] months afterwards.
  • Billing and accounting records: six years, as required by law.
  • Approval records: for the life of your subscription and [24] months afterwards.

6. Your rights

You have the right to ask us for a copy of the personal data we hold about you; to have it corrected if it is wrong; to have it deleted where we have no continuing reason to hold it; to restrict or object to how we use it; and to receive it in a portable format.

Email contact@morereach.uk and we will respond within one month.

7. Complaints

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk, or by telephone on 0303 123 1113.

8. Changes to this policy

If we change this policy we will update the date at the top of this page. Where the change is significant, we will tell existing clients by email.